Systems Limited has partnered with Khaadi, Pakistan’s premier retailer and fastest growing company, and will modernize their existing business processes to empower them to achieve accelerated growth. Deploying leading-edge IT solutions optimized for the Fashion & Apparel industry, Systems Limited will improve the retail giant’s footprint in the global economy.
Khaadi sought a one-window digital solution that would help them meet consumer demand and to create a higher-value experience. Systems Limited proposed Microsoft Dynamics 365 to enable process optimization and dynamic customer engagement. This advanced Microsoft business solution will help Khaadi become a paperless environment that enhances collaboration and efficiency while reducing supply chain bottlenecks. Access to accurate product and sales information will allow customer representatives to provide prompt, personalized service and improve sales growth.
“Systems Limited will leverage two decades of global retail success to reinvent the digital consumer and employee experience at Khaadi,” said Adnan Samdani, Director Finance & IT, Khaadi. “Since Khaadi is Pakistan’s premium fashion brand, we wanted to truly elevate our customers’ shopping experience. Systems has made several recommendations for revolutionizing the way our customers shop online and in-store. As our organization continues to expand, these improvements will also help us take decisive action and adapt to consumer demand.”
“We are excited about our strategic partnership with Khaadi, and are looking forward to accelerating their global expansion campaign,” said Asif Peer, CEO, Systems Limited. “The range of expertise that Systems brings to the table is unique in the region, and our experience in implementing technology on a global scale is second to none. Our seasoned business consultants and technical experts have totally reimagined Khaadi’s customer journey and back-office processes, which will further enhance their brand recognition and profitability.”
About Systems Limited
Founded in 1977, Systems Limited is a leading global technology and business process outsourcing service provider, delivering innovative business solutions and technology-led BPO services. With over 3,000 employees globally, Systems Limited helps its customers around the world maximize their IT investments and create specialized solutions that drive business results. These solutions leverage deep technical skills, domain expertise, products, frameworks, accelerators, and industry best practices that offer customers substantial competitive advantage.
Khaadi is a multinational Pakistani fashion and lifestyle brand founded in 1998 that specializes in hand-woven products and other textiles. Renowned for its wide clothing range for women in prét wear, Khaadi also offers menswear, unstitched lawn, children’s clothing, shoes, accessories, and housewares. In 2010, Khaadi entered the international arena by exporting to various regions, and continues with its aggressive expansion strategy by opening several retail stores in smaller cities in Pakistan.